Frequently Asked Questions
Where are the training sessions and the assessments held?
CT, DG, HP and WAH practical training is held at 11 Watsford Rd, Campbelltown NSW 2560.
Parking is available on site and on the street. Campbelltown Train Station is five minutes walk away.
Lunch room facilities (microwave, fridge, tea and coffee etc) are provided.
CS practical and assessments is held at 140 Martin Road, Badgerys Creek NSW 2555.
Theory training can now be done face to face or Zoom. We have been doing theory training on Zoom and we have realised that this is a big benefit to people travelling long distances and we can still offer zoom for the first two days (theory) if that is what you would prefer. Please note that Zoom classes are active sessions with your trainer. You will be in discussions and learning, not just watching a power point presentation or similar. The delivery times for zoom are flexible. If you have a problem while studying it is often easier to log back on for a zoom session with your trainer than talk about it over the phone.
Practical training using your equipment can be done if appropriate. Please call to discuss.
HP courses can be held on site. Access to a compliant hoist is required. Classes require at least 6 people and are capped at a maximum of 10.
Work Safely at heights courses can be held on site by arrangement or at the Campbelltown premises.
How much is each course?
Individual course costs are shown on the course listings page.
When is the training held?
Cranes and Dogging
Weekly Courses - Monday to Friday 7am - 3pm. The first two days of theory training can be held via Zoom, online at a computer at your work or home. We will mail or email you all training materials prior to the course start date.
Evening Courses are tailored around individual work demands but normally run on Monday, Tuesday and Thursday evenings from 5pm-9pm. Initially this training is now held via Zoom. When required training and/or assessments can be held on weekends.
Personnel Hoist and Work Safely at Heights course are run by arrangement. We are installing a hoist and Working Safely at Heights structure in mid 2020. Call for more details.
How many people are in each class?
Crane and Dogging classes have a maximum six trainees in any class. Hoist classes are up to eight people.
Larger groups can be trained in the same week by arrangement but additional trainers may be included
Call or email for more information.
Why choose Tower Crane Training?
We have our cranes available every day if needed. Because we have smaller class sizes the trainer has more time to spend with each student. More time to help with the theory and more time in the seat or on the hook for the practical.
At Tower Crane Training we have excellent trainers who know how to help people navigate the demands of the course and the job. We keep our classes small to make sure the trainer has the time to help each student properly. We also ensure that you have trainer support outside of the standard training hours to make sure that if you have a problem we can help correct it as quickly as possible.
We aim to compete on quality, not price. We offer excellent training and facilities. Our aim is always to provide a great start to a career; a career that focuses on continual development of skills and promotes a safety-aware work ethic.
We also offer our training outside work hours because we know that courses cost more than the course fee when you lose a weeks pay to do it. For a smaller builder this can be a loss of production. Call, email or message us to book in training dates. We do on site training for groups of four or more.
How can I book a course?
Payments can be made via bank transfer (call or email for our account details) or credit card
Bookings and deposit payments can be done online (N.B. credit card payments incur an additional 1.75% fee)
If a class is full when you book you will be offered a place in the next available class. Additional classes can be run in the same week when there is the demand. Please contact us by email or phone for any large bookings or if you would like to go on to a waiting list for any particular date. This can help make sure your training group is not broken up.
A 50% deposit is required to secure your position.
What do I need to bring?
100 points of ID is required to sit a SafeWork NSW High Risk Assessment
One form of ID must be a photo ID and one must show the trainee's current NSW address. The trainer will verify if you have enough ID documents on the first day of the course.
C6 trainees need to bring their DG HRW licence
Safety gear Steel cap boots, hard hat, glasses and appropriate clothing.
Please bring a pen and paper for taking notes.
Self Erector, C6 and Dogging trainees need to bring a calculator. You are not allowed to use your phones for calculations.
Lunch + Smoko There are plenty of food places nearby in Campbelltown. Lunchroom facilities are provided if you want to bring your own.
All other training materials are supplied.
Can anyone do a course?
No. You must be over 18 years old and an Australian resident. Non NSW residents can do the course but we must seek an exemption from SafeWork NSW. Please email info@towercranetraining to clarify.
Tower Crane assessments are conducted via cabin controls which are located at the top of the tower so a fear of heights is problematic. You need to be physically fit enough able to climb a 20m vertical ladder unassisted.
The SafeWork NSW assessments are conducted only in English and no translations are allowed.
Email firstname.lastname@example.org if you have any questions about eligibility.
Are the courses hard?
None of the courses should be thought of as easy. These courses can be challenging. They are all High Risk occupations.
Our trainers can help you to get your licence as long as you are prepared to do the work. We have excellent trainers and facilities and our trainers have very high pass rates over many years. We teach you the tools to help you have a long and safe career. In the end it is all about your safety and the safety of those around you.
Do you need a Dogging Licence as well?
We would say absolutely yes, but SafeWork does not require you to have a dogging licence before doing an operator course in tower and self erecting tower crane courses. A dogging licence is a pre-requisite for entry into the C6 course.
We strongly advise that all crane operators hold a dogging licence. Once you pass the operator assessment you will be licensed to operate a crane. An operator licence does not allow you to engage in dogging activities such as slinging the load and/or inspecting the slings. You cannot do these and other tasks unless you hold an appropriate dogging or rigging licence. For safety reasons we believe it is essential to hold a dogging licence but it remains that it is not mandatory for the CT and CS classes.
Do you have a cancellation policy?
Yes. Booking cancellations must happen at least three business days before the start date of the course to have the deposit fully refunded. Rescheduling a course can be done at the discretion of Tower Crane Training without charge. Repetitive rescheduling may result in the loss of the deposit. Cancellation after the course has commenced does not normally attract a refund. It is up to the discretion of Tower Crane Training. For example, if you drop out of the course because you changed your mind or decided it was too hard, the full course fee is still payable.
Do you do Verification of Competencies (VOCs)?
Yes. VOCs require a site visit to observe employees performing their duties competently. Please call to enquire about availability and cost.